Payment Portal Terms & Conditions

Our payment portal allows Clients to remit funds securely for roofing inspections, storm restoration, emergency repairs, and full residential or commercial roof replacements.

By initiating a payment through this portal, you explicitly authorize Roofing Professionals of Texas and its designated merchant payment gateway processors to:

1. Charge your designated debit card, credit card, or bank account (ACH/eCheck) for the authorized amount; and
2. Apply the processed funds directly toward your outstanding project invoice, contract deposit, or deductible balance.

Payments made through this portal do not supersede your signed Roofing Contract, Scope of Work, or Insurance Restoration Agreement.

• Any down payment, progress payment, or final payment made through this system is subject to the terms, completion milestones, and cancellation policies outlined in your primary roofing contract.
• Submitting a payment does not constitute full settlement of a claim or project balance unless explicitly stated on a formal Certificate of Completion issued by Roofing Professionals of Texas.

We accept major credit cards, debit cards, and ACH transfers (eCheck) via secure, PCI-DSS compliant payment gateways.

• Credit/Debit Card Surcharges & Processing: Any applicable card processing fees or convenience fees will be transparently itemized on your payment screen prior to final transaction submission.
• ACH / eCheck Authorization: If you choose to pay via ACH bank transfer, you certify that you are an authorized signor on the financial account provided. You authorize Roofing Professionals of Texas to debit your account for the exact sum indicated.
• Returned Payments & NSF Fees: Returned ACH transactions or declined payments resulting from insufficient funds, closed accounts, or incorrect banking details will incur an administrative fee up to the maximum limit permitted under Texas law.

For all private residential and commercial roofing projects in Texas, invoice schedules and dispute mechanisms are governed by the Texas Prompt Payment Act (Texas Property Code Chapter 28):

1. Payment Timelines: Undisputed invoice payments are due in accordance with the terms on your formal invoice or job estimate.
2. Good-Faith Disputes: If you have a good-faith dispute regarding a portion of the completed roofing work, Texas law permits the withholding of funds directly related to the disputed items in accordance with Chapter 28. Undisputed portions of the invoice must be remitted on time.
3. Frivolous Chargebacks: Credit card chargebacks filed to circumvent contractual obligation, avoid deductible payments, or delay progress milestones without a valid good-faith dispute will be vigorously contested. All job documentation—including aerial roof measurements, local building permits, photo evidence, and signed contracts—will be provided to card-issuing banks to defend the transaction.

Roofing Professionals of Texas utilizes end-to-end encryption and PCI-compliant processing networks to safeguard your financial details.

• We do not store unencrypted credit card account numbers or complete bank account credentials on our local servers.
• You are responsible for maintaining the security of any direct invoice links or billing portal access links delivered to your personal email address or mobile device.

• Contract Cancellations: Refunds for canceled projects are handled exclusively under the cancellation provisions of your signed roofing contract and applicable Texas consumer protection statutes.
• Approved Refunds: If a refund or overpayment adjustment is approved in writing by an officer of Roofing Professionals of Texas, the refund will be credited back to the original payment method (card or ACH) used during the transaction within 5 to 7 business days, minus non-refundable third-party processing charges where permitted by law.

• Portal Availability: While we strive for uninterrupted service, Roofing Professionals of Texas makes no guarantees that the online payment portal will be free from temporary outages or processing delays caused by third-party banking institutions or internet network disruptions.
• Limitation of Liability: Roofing Professionals of Texas shall not be liable for any indirect, incidental, or consequential damages resulting from portal downtime or processing delays by financial intermediaries. Our aggregate liability arising from digital payment processing errors shall not exceed the total processing fees collected for the specific transaction in question.

These Payment Terms and all payment portal transactions shall be governed by, construed, and enforced in accordance with the laws of the State of Texas.

Any legal action, claim, or proceeding arising out of or relating to these terms, roofing payments, or portal usage shall be brought exclusively in the state or federal courts located in Collin County, Texas.