Payment Portal Privacy Policy

To process project payments, down payments, deductibles, and invoice balances, we collect specific personal and financial information necessary to complete the transaction and maintain accurate billing records:

Roofing Professionals of Texas collects and processes your information strictly for legitimate business and payment operations, including:

1. Processing Payments: Validating transactions, collecting project deposits, processing progress payments, and settling final balances for completed roofing work.
2. Account Management: Matching payments to active project ledgers, issuing receipts, and providing account status updates.
3. Fraud Prevention & Security: Verifying cardholder identity, verifying authorized bank account signors, and mitigating unauthorized or fraudulent charges.
4. Legal & Tax Compliance: Maintaining accurate business records and complying with Texas financial record-keeping standards and tax obligations.

We do not sell, rent, trade, or lease your personal or financial information to third parties or marketing brokers. We share your data only with essential entities involved in executing your transaction:

• Merchant Payment Gateways & Processors: Secure, PCI-DSS compliant payment processing platforms (e.g., Stripe, bank payment networks, or ACH clearinghouses) that execute the credit card charge or bank transfer on our behalf.
• Financial Institutions: Banks and card networks involved in verifying funds, settling payments, or resolving payment disputes.
• Legal and Regulatory Authorities: Government or law enforcement authorities if required by court order, Texas law, or to protect against illegal activity, fraud, or unauthorized transactions.

We take the security of your financial data seriously and implement robust technical and physical safeguards:

• PCI-DSS Compliance: Payment processing is conducted through PCI-compliant gateways utilizing end-to-end SSL/TLS encryption.
• No Unencrypted Local Storage: Full credit card numbers, CVVs, and complete bank account credentials are stored securely in certified merchant vault infrastructure and are never stored on our unencrypted local servers or office computers.
• Client Responsibility: You are responsible for maintaining the confidentiality of any direct payment link, billing portal access, or payment receipt delivered to your personal email address or mobile device.

We retain your personal contact information, project invoices, and proof of payment receipts for as long as necessary to fulfill project requirements, enforce contract warranties, maintain financial audit logs, and comply with applicable Texas tax and construction record-keeping laws. Once financial data is no longer required, it is securely archived or permanently destroyed.

Our payment portal is intended strictly for property owners, authorized property managers, and legal adults capable of entering into binding contracts. We do not knowingly collect personal information from individuals under 18 years of age.

This Privacy Policy and all matters related to the collection or use of payment information shall be governed by, construed, and enforced in accordance with the laws of the State of Texas. Any legal dispute or inquiry arising under this policy shall be addressed within the appropriate courts of Collin County, Dallas County, Tarrant County, or Denton County, Texas.

Roofing Professionals of Texas reserves the right to update or modify this Privacy Policy at any time to reflect changes in our payment practices, technological safeguards, or legal requirements. Updated policies will be posted directly to our website portal.