What to do if an Adjuster Denies Your Roof Damage Claim

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What to do if an Adjuster Denies Your Roof Damage Claim

What are the options if an insurance adjuster denies my roof damage claim?

I was recently asked by a client, “If every one of the roofs on my block is getting replaced, what is the chance that mine is the only one that did not sustain damage? My adjuster said it did not have enough damage to replace the roof.”

Allow a professional roofing company in Fort Worth to inspect it to determine if there was extensive tree coverage or the direction of the home was positioned in a way that it prevented their home from damage. Well, like I thought, the roof had obvious damage. We opined that he should demand a reinspection by an insurance representative in which we would be present to discuss and document the damages along with the adjuster.

Demand a Re-inspection of The Roof

My client called his insurance carrier and demanded another inspection, they agreed to send another adjuster out to inspect it. However, now the client had the seasoned inspectors from Roofing Professionals of Texas present to look at it with the insurance carrier and point out what they missed. The new adjuster corrected the errors on the first report and totaled the roof for full replacement.

Normally an adjuster will create a “square” of measuring the number of hail marks within a 10 ft x 10 ft area. Depending on the slope or location where they start the square test, the outcomes can be twisted. Most adjusters want to be fair to the insured, but occasionally we encounter the one who refuses to be reasonable and finds the only 10×10 area without enough visible damage so they can deny the roof.

If you feel your roof damages that were overlooked, it is better to get us involved and we will call the claims office for a reinspection.

Hail Damage

If you do not have recordable damage, it make no sense to pursue a re-inspection. However if your property has legitimate damage that has been validated by a professional inspector then maybe it’s worth pursuing the second inspection.

Find a Roofing Company in Fort Worth or Dallas that is Qualified to Work With Your Insurance Company

Roofing Professionals of Texas has decades of experience working with insurance companies. We have re-inspected many roofs with adjusters and they have reversed their original decision to deny the roof replacement. If your insurance company has denied the replacement of your roof and you’re confident that you have functional damage, please contact us and we will be happy to help you assess your situation.

 

 

Roofing Professionals of Texas is an industry-leading residential roofing and commercial waterproofing contractor. Roofing Professionals of Texas services include retail roof bids, insurance claims, and navigating the insurance claims process.  In the past 29 years, Roofing Professionals of Texas has completed millions of square foot of roofing/waterproofing construction.

Roofing Professionals of Texas ranks as a Top 100 Roofing Contractor in Roofing Contractor Magazine and is rated BBB A+.  Roofing Professionals of Texas is active in many local industry organizations including RCAT (Roofing Contractors Association of Texas), North Texas Roofing Contractors Association, and many others.  Contact us for any of your roofing needs in DFW Texas 469-906-2600.

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When storms strike our neighborhoods, we often don’t know what to do or how to weed out all of the fly by night roofers.  That’s why it’s a good idea to contact your hometown Roofing Professionals of Texas.  We can address any and all of your needs immediately.  Don’t hesitate to call us at 469-906-2600

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