I received multiple quotes to replace my hail damaged roof and Roofing Professionals of Texas stood out from the beginning. Deke, who initially responded to my quote request, saw me through the whole process. He was extremely responsive, personable and easy to reach, handled the permit process and worked directly with my insurance agency to make sure I was compensated for all damages. As a first time homeowner who has never made an insurance claim, this was so helpful to me. Deke never came off as salesman and didn’t try to upsell me anything I didn’t need. My roof was replaced within 2 weeks of the quote and despite needing some extras (decking, flashing, tree trimming, gutter reattachment), I didn’t pay one penny more than what I agreed to at the start of the process, nor did charging for extras even come up at all. Freddy and Deke and the team onsite were extremely professional, took care to protect my landscaping and left the job site spotless. The entire job (over 4000 sq ft of roof) was completed in one day and wrapped up before 5pm due to the team’s punctuality, quick start, hard work and efficiency. They even disposed of a collection of unused satellite dishes that will no longer be an eyesore on top of my house. Highly recommend!
I would like to thank Freddie Reinwald and his staff at Roofing Professionals of Texas. Freddie was very prompt and engaged in all facets of our repair of our church facility here at Preston Meadow Lutheran Church, Plano. The pricing was fair, his discussions with us were honest and timely. An initial survey was done to address known issues and where the work was to be performed. We had a multi-inch rain prior to the roof being repaired and at that time, additional areas for work to be performed were discovered. Freddie and his staff did a second survey of the new area and a reassessment of the initial area of concern. With no hesitation, RPT agreed the additional work needed to be performed at the initial quoted price. A week later, after the work was performed, a couple of leaks existed. They were quickly located and re-addressed shortly after the call was made. We are happy to have done work with Mr. Reinwald and the Roofing Professionals of Texas.
The job was done quickly and professionally and was complemented the same day. We only had to pay our deductible and we got a brand new roof with a lifetime warranty. They even arranged for the dumpster to remain for several days while we did additional repairs to the home and trimmed trees. I would highly recommend Roofing Professionals of Texas in the future.
AMERICAN CONCEPTS – Commercial Flat Roof I just wanted to take a minute to thank you for coming to our rescue with our recent roofing dilemma. As you know we had a new roof system put on last January (2015) and when the heavy rains came in early spring we noticed that we still had leaks and after consistently hounding the installing company they sent you through a 3rd party a year later. I want to sincerely thank you for working with a disgruntled owner who felt ripped off, a warehouse manager who was tired of the water leaks, an administrator who hates taking care of projects that last longer than a week, and a handyman that would rather be at a job that he gets paid for. With that being the greatest obstacle you had to face, here are some other notable qualities about you that follow into your business practices: • You have an ability to walk in and put people at ease and let them know that you are here to identify and fix the problem and not to create new ones. • You were willing to adjust your schedule as necessary to meet our time demands when we all know time is money. • You were respectful of all parties involved and never once showed disdain for the work that was done or the company that was responsible, this shows integrity. As a result of your hard work (working with water on cold days, climbing tall ladders, poking & prodding walls) we were completely dry this past week when the ice cold rains hit. So again, THANK YOU! Going forward, we will be keeping your credentials on file for when we need roofing help on our rental properties and would be more than happy to refer you to any businesses needing to make a decision on their own properties. Thank you “again” for keeping us dry and warm (and allowing me to put all my garbage buckets back where they belong!).
We had our roof replaced recently by Roofing Professionals of Texas. Every aspect of our experience with them was positive! Our field rep was professional, followed through and we were impressed that everything they said they were going to do, they did. The work was done quickly, on schedule and the clean-up was spot on. I look forward to recommending Roofing Professionals of Texas on any project. The person who originated the claim was there the entire time while the roof was built to address any issues. Great job! I couldn't be more happy.